Frequently Asked Questions
What states do you offer DFS cash contests in?
Alaska, California, Georgia, Florida, Illinois, Kansas, Kentucky, Minnesota, New Mexico, North Carolina, North Dakota, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Texas, Utah, West Virginia, Wyoming, Wisconsin.
Why must I disclose my address?
Your address is a verification parameter needed to properly validate your identity. This is required in order to confirm your eligibility for real-money activity on our platform.
What happens if my address is denied?
If your address is denied and you believe you have entered it accurately, please contact firstname.lastname@example.org to manually verify your identity. Don't forget to make sure you enter your address as it appears on your ID.
How do I obtain tax documents?
Tax documents will be sent out at the end of the year of the current year, after ID verification is successfully completed, to users who won in excess of $600 year to date.
Why was my fantasy league pick voided?
Any picks made on a fantasy roster that is deemed ineligible will be voided. Ineligible rosters are those with which lineups are not properly set and or deemed by BettorFantasy to be invalid. Voiding fantasy league picks is at the full discretion of BettorFantasy via our terms & conditions. This is to protect the competitive balance of fantasy leagues and help maintain a fair gaming environment for our the fantasy community.
How do I add funds to my account?
To add funds, log-in and click on the funds in the top right corner of the screen. Then, click the green "Add Funds" button. From there, you'll select your deposit amount and be taken to our banking partner's page to link your bank account. Once that's completed, hit deposit and you'll be all set!
Can I use a credit or debit card for deposits and withdrawals?
You can use your Visa credit or debit card to deposit money into your BettorFantasy account. Before deciding to use this method, check with your bank because some establishments will not process credit or debit card transactions for online gaming. Your card issuer may also charge additional fees – this will be set out in your cardholder agreement.
What happens if a player on my prop roster doesn't play?
Any roster lineups in which one of the players does not play will be voided.
What's the best way to contact customer support?
The best way to reach our support team is via our email address: email@example.com - we will be in touch promptly to help resolve any issues you are facing.